Purpose of Service Level Agreements
https://www.youtube.com/watch?v=3QIVbgnNrR0&list=PLlVtbbG169nED0_vMEniWBQjSoxTsBYS3&index=60
As a customer, you want to understand what you are getting for what you are paying for
99% means that per week it can be down for 1.68 hrs
99.9% is 10.1 minutes
99.95% is 5 minutes
99.99% is 1.01 min
99.999% is 6 seconds
If the SLA is not met, you are guaranteed service credit
Azure Status Board
Shows all the various azure services along with each region and their current status
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